Month: January 2019

When deciding on buying an insurance policy, one of the big questions that looms in your mind is “how much premium will I have to pay?” (A premium is the amount you pay on a monthly or yearly basis for your insurance policy.)

We have made this process easier for you. Now, at your own convenience, you can calculate the premium on your Junior Plan policy.

Our new online calculator takes the guesswork out of your planning, giving you an answer: right here, right now!

Where can I access the calculator?

 You can find access it on our website under the Junior Plan section (https://www.sacos.sc/here-for-you/life-assurance-plans/)

What does it do, exactly?

 It calculates the premium you will have to pay based on the information you provide on the following:

• Sum assured (the amount you want your child to receive upon maturity)
• term years (the length of time of the policy until maturity)
• age (your current age if you are over 35 years of age; everyone below 36 years can enter the number 35 as it carries the same rate)
• premium option (you can decide between a monthly, quarterly, biannually or yearly payment)

 What happens next?

The calculator will instantly calculate your premium! That easy!

The calculator is not a ploy to redirect you to our agents. You can contact our agents and officers afterwards to get the process started for the Junior Plan. When you meet with us, there are other underwriting conditions which can affect the final quotation you receive, as well as taxes and processing fees:

 Why is this necessary?

 We figure that since you have spent all that time doing your research, and have finally come to the conclusion that buying the Junior Plan is a huge step towards getting essential protection for your children, then the least that we can do is provide you with information in real time. We are always looking for ways to improve our services and bring our services closer to you.

If you would like more information on our Junior Plans you can download the brochure on our website, pay us a visit at our branches (Maison Esplanade – Victoria, Pension Complex –Baie St. Anne Praslin, Green Corner –Providence)  or call us on 429 5000 or send an email to info@sacos.sc.

As an employer and business owner, one of your top priorities should be to safeguard your most important asset – your employees. The Group Personal Accident Insurance offers you the possibility to do so.

What is Group Personal Accident Insurance?

It is cheaper for a business to purchase one policy than several, and this is where a Group Personal Accident Insurance cover comes into play. Rather than individuals covering themselves under separate policies, Group Personal Accident Insurance covers everyone under the same policy.

A Group Personal Accident Insurance Policy has the following characteristics:

• Issued to a group of people with similar risk profile
• Group can be formed by an employer (of employees), organisation, travel company, banks, and other service providers (for customers), etc.
• The insurance covers the expenses and compensates the insured group members for any injury sustained in the course of their lives (except injuries obtained due to excluded causes)

What does it cover?

The general benefit includes the following:

• Accidental Death
• Medical Expenses arising out of accidents
• Permanent total disability due to an accident
• Permanent partial disability due to an accident

How do I, as a business, benefit from this?

Other than proving that your business cares about your employees, the Group Personal Accident Insurance covers medical expenses for your employees in case of injury. It also helps to mitigate the financial effects of the loss of your employee’s services if they suffer an accident. Additionally, it assists your business in attracting new recruits.

What else do I need to know?

To provide coverage for your employees under this insurance, you should submit the name and ID of all the persons to be covered. As an employer, you’re also eligible to be insured under this policy! Accidents do not come with a prior announcement, hence why it is always best to be prepared.

We’ll be happy to answer any additional questions that you may have. Simply call us on 429 5000 or send an email to info@sacos.sc. Or better yet, pay us a visit at our branches (Maison Esplanade – Victoria, Pension Complex –Baie St. Anne Praslin, Green Corner –Providence)

When you operate a vehicle, you should be prepared to expect the unexpected. Kids darting across the road without looking, a bus swerving towards your lane in a bend and the sometimes inevitable – hit and run careless driver.

What to do as a victim of a hit and run accident

Being the victim of a hit and run can add to the stress of being in an accident; the shock can slow down your reaction and you may not know what to do under the circumstance. If you ever find yourself in this situation , here are things you need to remember to do.

1. Note down as much information as you can

Record as much information as you can to relay to the police. This information can help the police to locate the other driver and ensure you don’t get stuck paying for damages. Quickly take note of the following:

• License plate number
• Make, model and colour of the car
• Time and location of accident
• Contact information of potential witnesses
• Direction the driver was heading
• Pictures of the scene and damage to your car

2. Report the Incident to Police

Call or head to the nearest police station as soon as possible and file an accident report. You will be asked to give a statement. Share all the information you took note of.

3. Contact Your Insurance Company

Alert your insurance company of the accident and bring a copy of the police report and your statement so that they may begin the claims process. If you have been lucky and can identify the driver that hit you and they’re insured, their insurance policy will cover the cost of damage to your car.

What should you do if you hit someone’s car?

Don’t run. Stop and assess the damage you may have caused. Check to see if the person requires medical assistance. Call emergency or police assistance, if the circumstance requires. If it is a minor incident, offer your insurance details and accept liability for the damage you caused.

Remember, operating an uninsured vehicle on the road is illegal. If you get into an accident, you will have to incur the full cost of damage to your vehicle and damage caused to third parties.

Contact us today to renew your insurance policy.

As a company that is dedicated to delivering high quality professional products and services, we’re excited to announce our new tool that we hope will help us to provide even better customer service. We are committed to maintaining a high level of responsiveness to the needs and concerns of our customers and established clients.

In order to do so, we rely on your feedback in order to better our products and services by learning from you, our customers, on how existing functionality may be improved. The information you provide allows us to improve our services so we can serve you better. It’s a win for everyone!

And you’re okay with complaints, too?

Of course! Just as we appreciate compliments and general feedback, we also appreciate any constructive criticism that you may have. If you feel that any service you may have received is under par, we would like to hear about it and hopefully have the chance to make it right.

How do I go about this?

The newest and most effective way is through our website www.sacos.sc/contact-us/ . Click on Feedback and Complaints to complete the online form.

Step 1: Enter your title and name.

Step 2: Existing customers can enter their policy number.

Step 3: Choose your preferred method of communication, and the category for the feedback you are about to provide. Your options are: General Feedback, General Enquiry, Life Insurance, General Insurance, Compliments and Complaints.

Step 4: Details the nature of your feedback or complaint. Provide as much information as possible, so that we may assist you better.

Step 5: Check the box to show that you have understood the terms for the complaint procedure and click on submit.

A member of our highly trained staff will get back to you as soon as possible via your preferred communication method.

What if I do not have access to a computer, is there any other way I can give my feedback?

Yes! There are several other ways you can give us feedback. You can:

• Complete our Feedback and Complaints form available at all our branches.
• Speak to any customer service staff at any of our branches.
• Contact us on +248 429 5000 between 8.30am to 4.00pm Monday to Friday and on +248 423 2466 for our Praslin office.
• Email us at feedback@sacos.sc
• Write to us at: Customer Relations Department, Sacos Insurance Group, PO Box 636, Victoria, Mahé, Seychelles

For business customers, you can call or email your Client Relationship Manager on 4295051 ( crteam@sacos.sc.)

We will acknowledge that we have received your complaint within 24 hours. Where possible, we will outline the steps we propose to take to sort out your complaint. If for any reason you are still not satisfied, you should write or email to:

Chief Executive Officer
Sacos Insurance Group
PO Box 636
Victoria
Mahé
Seychelles
feedback@sacos.sc

Your feedback is very important for us so let us hear from you.

When deciding on buying an insurance policy, one of the big questions that looms in your mind is “how much premium will I have to pay?” (A premium is the amount you pay on a monthly or yearly basis for your insurance policy.)

We have made this process easier for you. Now, at your own convenience, you can calculate the premium on your Junior Plan policy.

Our new online calculator takes the guesswork out of your planning, giving you an answer: right here, right now!

Where can I access the calculator?

 You can find access it on our website under the Junior Plan section.

What does it do, exactly?

 It calculates the premium you will have to pay based on the information you provide on the following:

• Sum assured (the amount you want your child to receive upon maturity)
• term years (the length of time of the policy until maturity)
• age (your current age if you are over 35 years of age; everyone below 36 years can enter the number 35 as it carries the same rate)
• premium option (you can decide between a monthly, quarterly, biannually or yearly payment)

 

What happens next?

The calculator will instantly calculate your premium! That easy!

The calculator is not a ploy to redirect you to our agents. You can contacts our agents and officers afterwards to get the process started for the Junior Plan. When you meet with us, there are other underwriting conditions which can affect the final quotation you receive, as well as taxes and processing fees:

 Why is this necessary?

 We figure that since you have spent all that time doing your research, and have finally come to the conclusion that buying the Junior Plan is a huge step towards getting essential protection for your children, then the least that we can do is provide you with information in real time. We are always looking for ways to improve our services and bring our services closer to you.

If you would like more information on our Junior Plans pay us a visit at our branches (Maison Esplanade – Victoria, Pension Complex –Baie St. Anne Praslin, Green Corner –Providence)  or call us on 429 5000 or send an email to info@sacos.sc.