Sacos Rewards 6th Winner of our Motor Full Comprehensive Promotion for 2018!

Monday 4 February 2019

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The last lucky winners for 2018 Motor Full Comprehensive promotion collected their prizes today at the Sacos head office. In total Sacos has awarded six customers with their annual premium for the year for 2018 and 54 others have collected tokens from Sacos for being loyal customers. It is to be noted that our winners come from all walks of life. Some have been with us for over 30 years and others for as little as one year!

Our star prize winner for December is Ms. Bettyna Talma! Overwhelmed and surprised she is happy to have her full motor comprehensive insurance taken care of for the year. Her mother, Ms. Linda Julienne proudly collected the prize on her behalf. Ms. Talma says she was “pleasantly surprised” when we called her to inform of the good news. Our other prize winners are Ted Barbier, Kevin and Lyne Bonte, Geetha Dsouza, Travis Servina, Dave Gabriel, Brigitte Lesic, Telfred Morel, Dorine Suzette and Michelle Beaufond. They all walk away with Sacos branded gift packs.

With the smiles and appreciation shown by our customers each time we have done the draws, we have decided to continue with our promotion for 2019. This year we will do quarterly draws in March, June, September and December. Apart from winning back the premium for their motor full comprehensive insurance we will add surprise gifts for each draw. “The idea is that we want to keep showing our appreciation to our customers. Our promotions not only reward our customers but also keeps educating about the need to stay safe and protect the whole family. A good majority of car accidents are reported each year and we would like our customers to be able to ensure that their mind is at ease should anything happen to them,” says CEO, Ms. Jennifer Morel.

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To all our star prize winners; Mervin Florentine, Eric Confait, Jeffrey Fanchette, Pauline Delorie, Marlene Alcindor and Bettyna Talma; thank you all for your support and keep following the progress of the company with many new exciting promotions to follow.

So, in order not to be disappointed in 2019, pay your Motor Full Comprehensive insurance with Sacos.

Sacos here for you!

 

For more information, please contact:

Brigitte Appoo

Head of PR and Communications

Sacos Insurance Group

T 429 5000

E brigitte.appoo@sacos.sc

Calculate your insurance premium for an insurance for your child on your own with our new online calculator

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When deciding on buying an insurance policy, one of the big questions that looms in your mind is “how much premium will I have to pay?” (A premium is the amount you pay on a monthly or yearly basis for your insurance policy.)

We have made this process easier for you. Now, at your own convenience, you can calculate the premium on your Junior Plan policy.

Our new online calculator takes the guesswork out of your planning, giving you an answer: right here, right now!

Where can I access the calculator?

 You can find access it on our website under the Junior Plan section (https://www.sacos.sc/here-for-you/life-assurance-plans/)

What does it do, exactly?

 It calculates the premium you will have to pay based on the information you provide on the following:

  • Sum assured (the amount you want your child to receive upon maturity)
  • term years (the length of time of the policy until maturity)
  • age (your current age if you are over 35 years of age; everyone below 36 years can enter the number 35 as it carries the same rate)
  • premium option (you can decide between a monthly, quarterly, biannually or yearly payment)

 What happens next?

The calculator will instantly calculate your premium! That easy!

The calculator is not a ploy to redirect you to our agents. You can contact our agents and officers afterwards to get the process started for the Junior Plan. When you meet with us, there are other underwriting conditions which can affect the final quotation you receive, as well as taxes and processing fees:

 Why is this necessary?

 We figure that since you have spent all that time doing your research, and have finally come to the conclusion that buying the Junior Plan is a huge step towards getting essential protection for your children, then the least that we can do is provide you with information in real time. We are always looking for ways to improve our services and bring our services closer to you.

If you would like more information on our Junior Plans you can download the brochure on our website, pay us a visit at our branches (Maison Esplanade – Victoria, Pension Complex –Baie St. Anne Praslin, Green Corner –Providence)  or call us on 429 5000 or send an email to info@sacos.sc.

Our new website feature: Feedback and Complaints

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As a company that is dedicated to delivering high quality professional products and services, we’re excited to announce our new tool that we hope will help us to provide even better customer service. We are committed to maintaining a high level of responsiveness to the needs and concerns of our customers and established clients.

In order to do so, we rely on your feedback in order to better our products and services by learning from you, our customers, on how existing functionality may be improved. The information you provide allows us to improve our services so we can serve you better. It’s a win for everyone!

And you’re okay with complaints, too?

Of course! Just as we appreciate compliments and general feedback, we also appreciate any constructive criticism that you may have. If you feel that any service you may have received is under par, we would like to hear about it and hopefully have the chance to make it right.

How do I go about this?

The newest and most effective way is through our website www.sacos.sc/contact-us/ . Click on Feedback and Complaints to complete the online form.

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Step 1: Enter your title and name.

Step 2: Existing customers can enter their policy number.

Step 3: Choose your preferred method of communication, and the category for the feedback you are about to provide. Your options are: General Feedback, General Enquiry, Life Insurance, General Insurance, Compliments and Complaints.

Step 4: Details the nature of your feedback or complaint. Provide as much information as possible, so that we may assist you better.

Step 5: Check the box to show that you have understood the terms for the complaint procedure and click on submit.

A member of our highly trained staff will get back to you as soon as possible via your preferred communication method.

What if I do not have access to a computer, is there any other way I can give my feedback?

Yes! There are several other ways you can give us feedback. You can:

  • Complete our Feedback and Complaints form available at all our branches.
  • Speak to any customer service staff at any of our branches.
  • Contact us on +248 429 5000 between 8.30am to 4.00pm Monday to Friday and on +248 423 2466 for our Praslin office.
  • Email us at feedback@sacos.sc
  • Write to us at: Customer Relations Department, Sacos Insurance Group, PO Box 636, Victoria, Mahé, Seychelles

For business customers, you can call or email your Client Relationship Manager on 4295051 ( crteam@sacos.sc.)

We will acknowledge that we have received your complaint within 24 hours. Where possible, we will outline the steps we propose to take to sort out your complaint. If for any reason you are still not satisfied, you should write or email to:

Chief Executive Officer
Sacos Insurance Group
PO Box 636
Victoria
Mahé
Seychelles
feedback@sacos.sc

Your feedback is very important for us so let us hear from you.

Travel Insurance promo: Stand a chance to win a FREE return ticket to Colombo

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As part of the festive season and new year promotion, we are giving away a FREE return ticket to Colombo to one lucky customer who has purchased their travel insurance with Sacos between 17 December 2018 and 31 January 2019!

When is the promotion valid?

The promotion is valid between 17 December 2018 and 31 January 2019.

How do I enter the competition?

If you purchase any travel insurance policy during the promotion period, you will be automatically entered into the draw. You will automatically enter the draw if you had purchased you travel insurance before the 17th December but your travel date was after the 17 December 2018.

When will the draw be taken?

The draw will be taken in February 2019.

How will I know the outcome?

The winners will be announced on Facebook and other media outlets, but more importantly, we will contact you through the contact details provided to us when you purchased your travel insurance policy.

If I do not win the star prize, what else can I win?

We’re happy you asked! We’ve teamed up with some awesome local partners who have generously provided other prizes which include: a one night stay for two on bed and breakfast basis at Avani hotel; dinner for two at Berjaya Beach Hotel; dinner for two at Coral Strand hotel; and a Starfish excursion provided by Creole Travel Services!

More importantly, the benefits of travel insurance…

A lot of people might not see the necessity of travel insurance, especially if they are not travelling for long, or do not travel frequently. Your travel insurance covers soooo many things: emergency medical assistance, Accidental Disablement, Loss/delay of luggage, Loss of passport abroad, accidental death… and provides for 24 hours assistance services!

So what are you waiting for? Purchase our recently updated travel insurance policy.  Call us on 429 5000 or send an email to info@sacos.sc for more information!

Double security = Double protection for you and your family!

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If you are anything like us, then you have probably spent many a sleepless night wondering how you can ensure your family is always taken care of… especially if you are the main income earner. How many times have you tried thinking of ways to assure their well being if ever something were to happen to you? If only there was a guaranteed way of making sure that your family would be financially secure … But there is!

Continue reading “Double security = Double protection for you and your family!”